SigFig Discover helps retail bankers, financial advisors, marketers, and experience leaders to uncover financial needs and prime customers to take action.
Only SigFig Discover works across all channels to turn stated and unstated financial needs into engagement and growth opportunities.
Changing Branch Traffic
Digital Onboarding Dropoff
Missed Referral Opportunities
Incomplete Sales Processes
Slow Lead Generation
Digitizes the process of needs discovery so you can understand your customers from anywhere.
Equips bankers with a conversational blueprint based on a customer’s stated needs.
Plugs leaky digital funnels by engaging customers with helpful digital experiences to drive next steps.
Sources referrals for expansion opportunities into wealth management, mortgage banking, insurance and other lines of business.
Provides a consistent blueprint for service & sales conversations so novice bankers can perform like veterans.
Delivers a consistent flow of warm leads primed to engage with the bank so bankers can make smarter, more successful calls.
Users only get asked questions relevant to them, based on the data you have and the data they share. Along the way, they receive personalized tips. Dynamic logic and pathing routes them to the most relevant outcomes based on their inputs.
After completing needs discover journeys, customers are prompted to take next steps. Whether talking to a banker, going through a self-service product selection, visiting a resource center, or simply receiving helpful tips, SigFig Discover helps you drive customers to the right places, people, and products.
Automatically aggregate customer needs data into actionable profiles for bankers to use in conversation and manage leads. Export data to refine segmentation, assign leads & customers to nurture campaigns, and improve future product recommendations.